11 Oz Round Ceramic Mug

To ensure the sharpest, most professional engraving, we require high-quality artwork files. If you are ordering in bulk for a corporate event, our design team will provide a digital proof for approval before production begins.

• ✅ Preferred Formats (Vector): .SVG, .EPS, .AI, or vector .PDF
• ✅ Acceptable Formats (Raster): High-resolution .PNG or .JPG (Black and white only, minimum 300 DPI)
• ❌ Unacceptable Formats: Screenshots, photographs, or low-resolution web images

Don't have a vector file? Upload the best version you have, and our team will evaluate it. Minor cleanup is included with all bulk orders.

We are a volume-first production shop located in North Georgia. Whether you need 10 awards for a banquet or 1,000 tumblers for an employee onboarding kit, we have the capacity to deliver.

• Standard Turnaround: 5-7 business days from artwork approval
• Volume Pricing: Tiered discounts are automatically applied in your cart based on quantity
• Corporate Accounts: Need a formal quote or invoice for your accounting department? Contact us directly or use the "Request Quote" button at checkout.

Note: Extremely large freight orders may require an additional 2-3 days of lead time.

Every item is custom-engraved to order in our local facility and carefully inspected before it goes in the box.

• Shipping: We ship nationwide via UPS and USPS. Tracking is automatically provided the moment your order leaves our dock.
• Returns: Because your items are permanently personalized, we cannot accept returns on custom-engraved products.
• The LyteWork Guarantee: If we make a mistake on the engraving or your items arrive damaged in transit, we will replace them immediately at no cost to you.